Verified Customer Feedback
for any business
that depends on its reputation.
Restaurants, clinics, retail, gas stations, hotels, government counters — VISION-Q captures real customer satisfaction, anchors every response to a tamper-proof ledger, and gives you signals you and your customers can actually trust.
By Centre for Vision Research — Member, MRSM & ESOMAR. Almost three decades of research-backed insight.
Built for any sector with customers
One platform, every industry.
The survey, the ledger, the dashboard — same trust engine, tailored question sets per industry. Pick the one closest to your business.
F&B
Restaurants, cafes, food courts. Know which dishes win, which staff shine, and when service slips.
See full case study
Healthcare
Clinics, hospitals, pharmacies. Track patient sentiment by treatment, by clinician, by time of day — audit-ready.
Retail & Service
Shops, salons, dealerships, pharmacies. See what customers love and what's quietly turning them away.
Automotive & Fuel
Gas stations, workshops, car dealers. Measure service quality at every stop — pump, counter, bay, handover.
Hospitality
Hotels, resorts, serviced apartments. Capture experience across check-in, room, dining, and checkout.
Government & Public
Counters, utilities, agencies. Citizen satisfaction as a tamper-proof KPI — meets audit and transparency requirements.
Education
Private colleges, training providers, after-school programs. Student and parent feedback that doesn't get lost in admin.
Something else?
Logistics, fitness, real estate, NGOs — any business with customers, members, or stakeholders. Tell us about yours.
Talk to us →
What makes it different
Anyone can claim a 4.8 rating.
We can prove it.
VISION-Q anchors every response to a tamper-proof ledger. The score isn't an opinion you have to take on faith — it's a verifiable fact.
Anchored responses
Every score is cryptographically hashed and anchored to HyperCluster within 60 seconds. Once anchored, no one — not even us — can edit or delete it.
Verified photos
Customers can attach photos — a meal, a receipt, the front of the building. The image's fingerprint anchors with the response. Swap it later and the proof breaks.
Trust Certificate
A downloadable PDF showing your score, response count, and a verification hash anyone — auditors, regulators, customers — can independently check against the public ledger.
How it works
Three steps. No app, no installation.
Customer scans QR
Printed on a receipt, counter card, or signage. Survey opens instantly in any browser. No app, no login, no email required.
One tap → insight
Customers score in seconds. The dashboard updates live with NPS by outlet, category, time of day, staff, or product. Anchored on submission.
You act, fast
Low scores trigger alerts to the right person. Recover the customer before they post a review. Verified proof, every time.
Everything runs in the cloud. Nothing to install at your location. No IT team required.
Pricing
Quoted to your business.
We have tiers for single-outlet SMEs, multi-outlet groups, enterprise franchises, and custom corporate engagements with bespoke dashboards and data integration. The right one depends on your outlet count, what data you need linked, and how you want to roll out.
Get a quote
A 30-minute walkthrough, tailored to your business.
Tell us about your outlets, what you'd like to measure, and any systems you'd want VISION-Q to plug into. We'll come back with a quote and propose the right tier — or a custom engagement if your setup is unusual.
No commitment, no sales pressure. The first call is just to listen.
Know someone who could use this?
If VISION-Q would fit a business in your network, we'd like to talk.
Consultants, agencies, franchise networks, industry associations — if you regularly speak with operators who'd benefit from verified feedback, we have a structured way to work together. Contributions are recognised; details discussed privately.
Case studies & resources
How it looks in practice.
Industry deep-dives showing the platform tailored to a specific sector — survey design, dashboard layout, alert rules, and the ROI math.
Know Your Guests.
Grow Your Restaurant / Cafe.
A 13-section deep dive: what F&B operators measure, how dish-level sentiment connects to revenue, the Bangsar outlet sample dashboard, and the engagement steps from walkthrough to full rollout.
Read the full case studyMore industry case studies in the works.
We're shipping industry-specific case studies as pilots complete. If you'd like an early read tailored to your sector — or to volunteer as a pilot — drop us a line.
Request an early case study